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Apple support phone number for ios download#
Click-to-chat allows you to easily chat with your remote customer without requiring your customer to download or run the BeyondTrust customer client app. Web-based click-to-chat is also available on Apple iOS devices. Profiles are maintained through the administrative interface and can be either public, available to anyone who can access the support portal, or private, requiring an access key provided by a privileged representative.
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These profiles can be installed on iOS devices to efficiently load settings, implement security policies, and so forth. Additionally, the representative can transfer files to the remote device and view its system information.īeyondTrust also provides a portal for distribution of Apple iOS configuration profiles. With the iOS customer client app, the remote user can also chat with the representative, and share images from the camera roll. BeyondTrust makes possible screen-sharing support for iOS 8.0.+ devices attached to a standard OS X Yosemite or above screen sharing session. With BeyondTrust, support representatives can support Apple iPhone®, iPad®, and iPod touch® devices to help remote users resolve issues and configure settings.
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Support Apple® iOS Devices with BeyondTrust